How we will work with you

We recognise that, whilst we are selling a product, we are, more importantly, service providers. The purchase of a new kitchen or bathroom is inherently a significant purchase for any of our clients. It is our priority to ensure that by choosing to make this purchase with bulthaup Winchester our customers benefit from the added value of our service level and design and installation excellence.

If you would like a bulthaup design solution for your space, we suggest you make an appointment to see one of our accomplished design team. When designing a new bulthaup kitchen we consider not only the prescribed space but also the home in its entirety. This ability to provide customers with additional options, for example, moving an interior wall or installing under-floor heating opens up new opportunities our competitors are unable to match.

Working consultatively with clients, our Design Consultants offer guidance regarding the latest interior trends and combine this expertise with ideas and lifestyle requirements derived from face to face discussions.

Each of our projects is lead by a Design Consultant who works with the client from the beginning of their relationship with bulthaup Winchester. The on going dialogue of the design process builds trust and allows the Design Consultant to truly understand customer requirements. In the eyes of the client it places responsibility with one person who they can contact at any time to discuss their project and receive a knowledgeable response.

Upon completion of the initial design phase of the process we invite our clients into a showroom to talk through the concept. This exciting point in is the culmination of many hours of hard work and often surprises clients with how detailed and considered the final spatial layout has become.

We want our clients to be confident that they know what’s going on and exactly how the project should be progressing along the way.

Throughout the installation we will keep in touch with you to explain what is happening. We will liaise with any other people you have working on your house to ensure a smooth fit. Before we leave our team will make sure all your appliances are working correctly and leave your new kitchen clean and tidy.