How we will work with you

Quality is the start point of everything we do. We aim to understand and meet your expectations in a friendly yet professional way throughout all of your time with us.

Design

The design process for your new kitchen, (bathroom or living space) begins with a visit to one of our showrooms – Bath, Wiltshire or Winchester. This allows you to experience the high quality and versatility of our bulthaup kitchens firsthand. Feel free to browse and ask questions until you're confident bulthaup is the right choice before we dedicate time to designing your project. ...Read more

Installation

Once the design has been agreed, the next stage is to draw up a detailed schedule. We do this for two reasons. Firstly, good planning is key to ensuring that everything runs smoothly and prevents unnecessary delays. Secondly, we understand that renovations can be stressful. ...Read more

After sales service

Our service and interest in you does not stop after the installation. You will receive a 5 year bulthaup guarantee with your kitchen and a full after sales service should anything need adjustment.

We will visit you, free of charge, after 6-months to ‘tune-up’ your kitchen, ensuring all drawers are aligned and everything is working properly. Then again, after 4.5 years, to check the kitchen furniture is in perfect condition before the warranty reaches 5 years.

For more information about the Hobson’s Choice design approach and Customer Journey, please click here.

Showroom: Hobson’s Choice (bulthaup Winchester), 1 The Broadway, Winchester, Hampshire, SO23 9BE
Telephone: 01962 849000 | info@hobsonschoice.co.uk
A Hobson’s Choice bulthaup kitchen showroom - www.hobsonschoice.co.uk

How We Work

Gradually he will work with you to a final design, complete with a 'walk through' 3 dimensional plan and costing. This will include appliances and installation plus, if you require it, advice on lighting, building work, decorating etc.

Once you have placed your order our installation manager will be in contact to do a check measure and understand the electrical and plumbing requirements. At the same time the showroom manager will start to plan the logistics of purchasing, storing and delivering everything you will need.

Throughout the installation we will keep in touch to explain what is happening. And it does not stop there. You will receive a 5 year bulthaup guarantee with your kitchen - and our life-long after sales service should anything need adjustment.